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EMESENT SUPPORT SERVICE DESK

Welcome to the Emesent Support Portal. We have some handy Knowledge Based articles available to help resolve your query. Just use the search feature above. Give it a try, just starting typing what you are looking for and suggestions will be displayed.

If you cannot find what you are looking, you can raise a Technical Support request, Suggest and New Feature or Report and Aircraft System Incident from the link provided below.

WHAT CAN WE HELP YOU WITH

CUSTOMER SUPPORT PORTAL (10)

TECHNICAL SUPPORT

Need help installing, configuring or troubleshooting? Select this to request assistance.
CUSTOMER SUPPORT PORTAL (11)

SUGGEST A NEW FEATURE

Let us know your idea for a new feature.
CUSTOMER SUPPORT PORTAL (13)
REPORT AIRCRAFT

SYSTEM INCIDENT

Report an Aircraft/Hovermap incident while in use and have Emesent investigate.
CUSTOMER SUPPORT PORTAL (15)

COLOUR CALIBRATION

Request Emesent produce a Clourised Calibration file for the Hovermap and GoPro setup. Upload the LiDAR scan data folder and corresponding GoPro Video file and request a Colourisation Calibration file.
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